28. The Hoarder’s Dilemma
The one I always remember is the lady who told me she had called us 5 times and the previous 4 techs could not complete her installation so this time she wanted me to install it in a way that DID NOT encompass the basement. That didn’t seem… good.
Well, I tried, but essentially her drop came up from the ground, and literally the only way I could hook her up was to go into the basement, install a splitter and pick up her network throughout the rest of the house. I told her this and she sighed and said, “well I guess this isn’t happening”.
At this point, I was morbidly curious and a little worried, so I told her I at least had to try or else my boss would be mad. Surprisingly, she agreed to let me try but said there was no way it could be done. She leads me to the basement door and opens it and turns the light on. Right away I understood. Stacked on literally every inch of her floor and including two-thirds of the stairs were magazines, newspapers, and other assorted papers. They were stacked LITERALLY floor to ceiling. It wasn’t like a giant stack here and a giant stack there and lots of little stacks all over the place. Literally floor-to-ceiling stacks of papers, magazines, etc, covering literally every inch of the floor and 2/3 of the stairs. I went down the 1/3 of the stairs I could access with my eyes above the level of the ceiling and shined my flashlight through a small space created by a steal beam and a rafter too small for the stacks near the ceiling and it went all the way to the wall in both directions. It was as if her basement was filled up like a bathtub, only with paper. Unreal.
She told me that she just had a hard time throwing any of it away and was planning to read it someday. I apologized for not hooking her up and quickly left.