Mary vs. Andy
I worked at a Cheeburger Cheeburger for 5 years out of high school while I got my degree. I started as a dishwasher and by year 3 was the shift leader and working the grill on rushes on Sat/Sun. During the holiday season(right now), we would do 9-11k days for a 25-table restaurant which meant we always had a line out the door.
For our shifts, we would generally have four people working. One on the grill, one on the fryer, one doing the bun setup and one dropping buns to toast. On this particular night, I had the three dumbest people at the restaurant. These people were restaurant lifers who just didn’t have a good work ethic.
Fast forward to about 7 pm, the height of the rush. I have at least 15 tickets on the grill with at least 10 hanging on the ticket machine. We were always told to keep tickets to 15 minutes. I may not have been 100%, but I would say 80% of those tickets went out on time and CORRECTLY. The 3 potatoes I am with are helping, but not keeping up. As the grill guy, I need to constantly turn around and start making buns to help them keep up.
Now I LOVE the owners of this place. They were kind to me and continue to help if I ever need a recommendation for anything. The manager on staff at the time however was a 55-year-old woman who seemed upset at herself at the fact shes managing a small restaurant. Sorry Mary(name changed), I didn’t make your life choices.
Mary then proceeds to storm back to the line and scream in my face “THE LAST TWO TICKETS WERE 18 MINUTES ANDY, GET IT TOGETHER OR GO HOME”
I look her back and say “I’m doing the best I can with what I got Mary”. She responds and says “Well your best isn’t good enough”.
Oh. Okay. Guess we’re doing it this way then.
I look her square in her stupid face and say “If you can do better, go ahead. I bet you can’t though”. And I stood there and stared at her. It felt like an hour, but someone else on shift said it was about 15 seconds of us just staring at each other, as the kitchen slowly goes to sh*t around us.
Mary said nothing and walked away. Never heard another word about it and worked there for another 2 years.