2. Two Things
I was at an IHOP with my then fiancée having our usual Saturday IHOP treat meal. This location was always one of the better ones in terms of food quality and service, so we always went there.
That particular day was different, however…very different. We had ordered our regular meals ( blueberry topped, stuffed crepes for me, and a bacon and ham scrambler for her), and shot the sh*t for a bit while waiting. Everything was great so far, and then the food came.
My crepes were cooked badly and cold, her scrambler is not the right one and also cold. We complained,(politely mind you, we liked this place after all) and wrote it off as a new cook. When the food comes out I notice right away that my blueberries are missing and the food is cold again.
We tell the waitress who gets the manager, who apologizes profusely and goes into the kitchen. We were seated in such a way that we saw the cook when the manager opened the door, and I noticed two things right away.
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The cook is indeed new
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The cook clearly has a learning disability
The manager comes back to us and explains that the cook used to be the dishwasher but was shadowing one of the regular cooks and trying his best. The regular cook had called in sick that day leaving the special cook to fend for himself. The manager comped us and said that he tried to help but was too busy to constantly be back there. Then this happened.
The manager had one of the wait staff steps in to cook while he BROUGHT THE DISABLED GUY TO OUR TABLE and had him tearfully apologize to us. That caused the manager to tear up as well as my SO. Then the manager FIRED THE GUY IN FRONT OF US! We of course left pronto.