26. One for Free
My dad is a pretty big hothead and thinks yelling loudly at customer service employees will solve things. So one time I brought my laptop into a BestBuy for a quick fix, and they said I could come to get it the next day after it was finished. We show up the next day and they give me a laptop that is 100% not mine.
I just let them know politely that there’s been a mistake and it’s not my computer. They apologize and go looking for mine, 10 mins later they can’t find it. Queue rage machine father “YOU BETTER FIND HIS LAPTOP OR THERE ARE GOING TO BE PROBLEMS”. No mention of what kind of problems just one of those “I’m screaming it sounds threatening” sentences. They explain they will keep looking and call me when they have found it but that they will call me every day with an update.
I’m totally fine with this being a relatively laid back person, I was only worried I wouldn’t have a laptop for my first week of college. Anyways they called every day and every day my father would get on the phone and yell about how unbelievably stupid you’d have to be to lose a computer in the store. This happened for about 4 days. Every time they would get off the phone with my father I would call them back myself to apologize for that and calmly say don’t worry about it I’m sure it’ll turn up soon.
The guy on the phone was very gracious I wasn’t screaming at him and told me if they didn’t find it by end of the day tomorrow I could come in and pick a laptop and they would write it off to replace mine. Well, they never found my computer BUT I did get a much nicer one for free! I honestly think had I not called to apologize on my father’s behalf every day I wouldn’t have been given the option to choose any laptop to replace it.