23. Show More Respect
It was at a TGI Fridays in Katy, TX. This waiter was amazing. He was working 8 tables that I could count and was managing all of them flawlessly. Drinks never got below 1/3rd full at any table, he was always attentive and prompt, friendly, just a textbook example of the perfect waiter. He impressed my dad so much that my dad asked if he could speak to a manager. Of course, the waiter immediately asks if anything is wrong since that’s the only time someone asks. My dad tells him no, it’s to make sure that management knows what excellent service he’s providing. The waiter thanks us and says he’ll get a manager over as quickly as he can.
We wait for about 10 minutes before this middle-aged grease ball of a manager saunters over and starts asking my dad how the waiter screwed up. My dad is not the most patient of people, and we were kinda in a hurry to get home, so the 10-minute wait was rubbing him wrong. But when the manager immediately acted like the guy was a screw-up, my dad lost it. He told the manager that the waiter had done everything perfectly, and that’s why he tipped the guy $15 on a $35 ticket. He also went on to say that the manager needed to be more respectful of his staff and gave the guy an *ss-chewing for presuming that the employee had screwed up. Before that moment, I thought that my sister and I were the only ones he would scream at when he was upset. It was somewhat embarrassing to see my dad yell at this guy, but he did it for a good reason.